Frequently Asked Questions

  • We do not bill insurance directly. However, your plan might offer reimbursement for massage therapy and other complementary/alternative modalities. We do accept HSA and FSA cards as well. Contact your insurance company for more information about your plan and required documentation.

  • Current single-service pricing is listed on the Book Now page under each service. A series of 3 sessions may be purchased up front for a 5% discount, and a series of 6 sessions may be purchased for a 10% discount. Series must be used by a single person and cannot be shared between accounts.

    Clients who can demonstrate financial need may contact us for a scholarship application. Scholarships may cover part or all of the agreed-upon treatment fees. Sessions are limited and will focus on the area of greatest health impact.

  • We accept checks, cash (exact change, please), all major credit cards, and HSA/FSA cards. If using a health savings or flex spend account, you are responsible for confirming what documentation is required to verify eligible expenses.

  • Each provider has different availability and areas of expertise. If a provider is not listed with a specific service, that service is not available for booking with them. Please see our About page to learn more about our providers, each skilled in supporting your comfort and health goals.

    If you see a message that says “No times are available” for months and months: Click on Select A Provider again; you should see at least one bio appear. Then click the bio to view that provider’s calendar.

  • A card on file is required to reserve your appointment. Per our 24-hour cancellation policy, your card is only charged in case of a missed appointment or late cancel.

    To save a card on file for future bookings, you can create an account from the Confirmation page after booking.

  • Unfortunately we cannot offer couple’s massage or simultaneous bookings. Available times are based on the service you choose, as each practitioner sets their own schedule and offers unique services.

  • If your condition is contagious or severe enough that emergency treatment may be needed, we will reschedule after you have been medically cleared.

    Generally speaking, our practitioners are trained to offer their services safely to people with existing non-acute health concerns. Depending on the condition, certain techniques may be avoided or modified.

    If you are still unsure, please contact your medical provider to clarify what type of treatment would be safe for you.

  • Counseling is provided by licensed mental health professionals to help you cope with issues such as trauma, grief, life stressors, and mental illness. Life coaching is goal-based and helps you define and achieve specific milestones, habits, or accomplishments. It is not a treatment for mental illness.

    People often benefit from both life coaching and counseling in different ways. If it becomes clear that an issue brought up in a coaching session would be more appropriately addressed by a licensed mental health professional, we will provide a referral if needed and re-evaluate the coaching plan together.

  • This can be confusing because there are no universal definitions for the different types of massage, and most practitioners combine elements of different modalities. Here is how we categorize them in our practice:

    Relaxation Massage: A non-medical massage used for stress relief. It does not treat specific issues and does not need to be performed by a licensed massage therapist.

    Medical Massage: Any massage therapy treatment performed by a licensed massage therapist for the purpose of treating specific conditions or areas of pain.

    Functional Massotherapy: A type of medical massage that aims to resolve pain and mobility issues with advanced techniques to improve daily functioning.

    Therapeutic Massage: A type of medical massage that may be used for relieving specific areas of tension or pain, or for general wellness and injury prevention.

    The terms “Massage therapy” and “massotherapy” are interchangeable. “Bodywork” is a general term that encompasses body-focused practices such as massage therapy, chiropractic, acupuncture, yoga, energy work, craniosacral therapy, and many more.